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We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and in ways that you have consented to.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

You are free to browse our site, but to place an order you will need to create an account. To do this you will need to provide us with personal details such your name, address, telephone number, email address and credit or debit card details.

We will use these details to deliver to you and also to contact you.

We may contact you by telephone or email in order to process your order. For example if we are out of stock of a product you have ordered. Or we may email you with information that we feel will be of interest to you.

We do not share your personal details with third parties. We may share your email address with our sister company Trevilley Farm. You are able to unsubscribe at any time by contacting us. The only circumstance that we will share your information is when we are required to do so by law.

We use reputable PCI compliant firms to process our payments. Your card details are encrypted and these third parties store your payment card details.

We will never ask you to email us your credit card details.

Real Food Box uses cookies on our website. This is a small file of text which is transferred to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier.